Overview
What is Chartbeat?
Chartbeat delivers real-time analytics, insights, and transformative tools for content teams around the world, to help improve audience engagement, inform editorial decisions, and increase loyalty.
Great for real time alerts and trends
Chartbeat Review
A must have platform for the digital newsroom
I love Chartbeat!
Best in class real-time data!
Chartbeat continues to deliver
Would definitely recommend Chartbeat - 100%
Great to determine quality of stories
Using Chartbeat for actionable editorial insights
Useful real-time analysis to optimise performance and develop employees
Big fan of Chartbeat
A useful tool in the newsroom
Chartbeat: what we needed to improve our website
Chartbeat provides easy-to-use, real-time data
How Chartbeat Differs From Its Competitors
Real-Time Data
Content Optimization
Engagement Metrics
Real-Time Data
Content Optimization
Engagement Metrics
Real-Time Data
Content Optimization
Engagement Metrics
Real-Time Data
Content Optimization
Engagement Metrics
Content Optimization
Engagement Metrics
Real-Time Data
Content Optimization
Engagement Metrics
Real-Time Data
Content Optimization
Engagement Metrics
Real-Time Data
Content Optimization
Engagement Metrics
Real-Time Data
Content Optimization
Engagement Metrics
Real-Time Data
Content Optimization
Engagement Metrics
Real-Time Data
Content Optimization
Engagement Metrics
Real-Time Data
Content Optimization
Engagement Metrics
Real-Time Data
Content Optimization
Engagement Metrics
Real-Time Data
Content Optimization
Engagement Metrics
Real-Time Data
Content Optimization
Real-Time Data
Content Optimization
Engagement Metrics
Real-Time Data
Engagement Metrics
Real-Time Data
Content Optimization
Engagement Metrics
Real-Time Data
Content Optimization
Engagement Metrics
Real-Time Data
Content Optimization
Engagement Metrics
Content Optimization
Real-Time Data
Content Optimization
Engagement Metrics
Real-Time Data
Additionally, we can see prior week's trends. …
Content Optimization
We've discovered new traffic sources and the benefits of certain aggregators …
Engagement Metrics
We leverage popularity with a Chartbeat API to serve recirculation content based on what's most popular using Chartbeat metrics.
Real-Time Data
Content Optimization
Engagement Metrics
Real-Time Data
Content Optimization
Engagement Metrics
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Reporting in real-time (10)8.989%
- Pageview Tracking (10)8.585%
- Referral Source Tracking (10)8.383%
- Device and Browser Reporting (10)7.777%
Reviewer Pros & Cons
Pricing
What is Chartbeat?
Chartbeat delivers real-time analytics, insights, and transformative tools for content teams around the world, to help improve audience engagement, inform editorial decisions, and increase loyalty.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Features
Web Analytics
Web Analytic features such as SEO tracking, user engagement tracking, pageview tracking, and behavior analysis.
- 6.4Lead Conversion Tracking(5) Ratings
This tool allows you to follow a user's path through your website until they complete a certain action, like making a purchase or signing up for a newsletter, enabling you to understand what leads to conversions.
- 8.5Bounce Rate Measurement(6) Ratings
This feature measures the number of users who visit only one page on your website before leaving, helping to identify issues with content quality or website design.
- 7.7Device and Browser Reporting(10) Ratings
This enables an overview of the type of devices or browsers users are using to access your website, helping in improving website design, usability, and visibility.
- 8.5Pageview Tracking(10) Ratings
A feature that records and provides data on a specific page's popularity and the number of times it has been viewed by users.
- 5.8Event Tracking(6) Ratings
This enables the tracking of specific actions or 'events' on your website, such as button clicks, form submissions, and engagement with other interactive elements.
- 8.9Reporting in real-time(10) Ratings
This feature provides immediate data and analysis about web traffic and user behavior, facilitating real-time decision making.
- 8.3Referral Source Tracking(10) Ratings
This feature tracks the original source of your web traffic, informing you where your users are coming to your site from whether it be through other websites, social media, etc.
- 6.8Customizable Dashboards(8) Ratings
This feature allows users to personalize their view of data and reports to focus on specific metrics that best fit their business needs.
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Chartbeat?
Chartbeat, a content intelligence platform for publishers, empowers media companies to build loyal audiences with real-time and historical editorial analytics across desktop, social, and mobile platforms. Chartbeat helps digital publishing organizations understand what, within their content, is keeping people engaged. Partnering with over 60,000 media brands across 70+ countries, Chartbeat’s real-time and historical dashboards, in-depth headline testing and in-page optimization tools, and reporting help media organizations understand, measure, and build business value from the attention earned by their written and video content.
Chartbeat Features
- Supported: Real-time and historical analytics dashboards
- Supported: Headline Testing
- Supported: Image Testing
- Supported: Reporting Tools
- Supported: Raw Data Pipeline
- Supported: Conversions Dashboard
- Supported: Recommendation Engine
Chartbeat Screenshots
Chartbeat Competitors
Chartbeat Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | All |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(111)Attribute Ratings
Reviews
(1-25 of 49)Quality product, delivers on promise
- performance tracking of trending stories
- highlighting audience segments (subscriber, guest)
- highlighting social traffic - what social referrals are important
- track conversions and conversion path
- Monthly reports -can we get a dashboard so we can better manage these?
- more than 12 months of data would be nice - like 24 months is probably sufficient
- user path is a bit vague based on the types of reporting available
Great for real time alerts and trends
- Analytics
- Trends
- Organization
- Some overlap from other vendors we use but this isn't necessarily a need for improvement
Chartbeat Review
- Real time reporting
- Ease of Use
- Data Visualization
- On Page analysis
- More information on Dark Social Reporting
- Subscription analytics
A must have platform for the digital newsroom
- Real time data of audience engagement
- Detailed page traffic information in real time
- Recirculation and engagement information in real time.
- AI prediction tools for content recommendation.
I love Chartbeat!
- Recirculation data
- Referral traffic
- Time on article/engaged minutes
- Number of people on a story at any given time
- I love how you added the ability to search historical data by specific dates
- Might be useful to break out email referrals from social traffic
Best in class real-time data!
Some teams also use Chartbeat for performance data but we rely on Adobe Analytics for performance information leading to questions about which is "right."
- real-time analytics
- easy to use UI
- benchmarking against past performance
- easy to use autogenerated reports
- training sessions on new features
- customer support
- tracking multiple teams publishing content in a holistic way
- confusion over performance metrics
The only downside for us is actually an upside for Chartbeat -- because the tool is so easy to use and understand our journalists prefer it over other performance tracking tools. Chartbeat has some information on performance but much more extensive information can be found in other tools. We also work more to track the accuracy of the metrics in other tools.
Chartbeat continues to deliver
- Instant data/feedback for how stories are performing.
- Instant data/feedback for how headlines are performing.
- Helps us decide which stories work depending on time of day/what regions of the world are awake.
- Deeper dive on what regions of countries are reading a story.
- The historical tool doesn't work as quickly as I would like it to.
- At times, can seem not particularly user-friendly.
Would definitely recommend Chartbeat - 100%
- Realtime data is updated much faster than other tools
- All of the data in Chartbeat is presented clearly and very easy to understand
- It's very easy to navigate around. You don't have to be a master of the invisible corridors to know where to find things!
- Very easy to switch between live data and historical data
- Good breakdown of different user types, ranging from loyal to casual
- Traffic source data is well presented on the realtime dashboard
- Traffic source data is less granular on the historical dashboard than it is in realtime
- It can be hard to do a deeper report over a period of time, it tends to focus on top articles for any date range
- You can't sort the live data page, if for example you wanted to do a quick check of the total page views for articles so far that day. You have to wait for the following day to run checks like that as a historical report
Using Chartbeat for actionable editorial insights
- User interface
- Account management
- Research (as published in the Chartbeat blog)
- Spike Alerts
- Drop Alerts
- Big Board
- Headline Testing
- Provides easy at-a-glance look at what people are reading right now
- Heads-up Display allows you to make sure the homepage is showing the content people want to read
- Headline testing tool provides fascinating insight into what makes people read a story and improves headline-writing ability
- The 'Historical' tool has limited functionality for breaking down results (e.g. by specific referrer)
- Some of the data available in Real-Time is not easily available to look back on (e.g. Heads-Up Display) to see how a story performed in different positions
- 'Click-through rates' reported in Headline Testing results don't seem to tally with what would be an intuitive definition (clicks divided by views)
Big fan of Chartbeat
- Live statistics
- Historical data
- Traffic direction/generation
- Can load too slowly
Chartbeat: what we needed to improve our website
- It has an analysis of published content, which allows us to see what are the contents that have captured more audiences across the page, replicate those topics and generate more traffic.
- We can index our website in the software and see the articles that have had more interaction, those that are on the rise and those that are in decline, and the behavior of users within our website.
- Videos are also monitored by this software and we can easily monitor the reach of the videos uploaded on our platform.
- I would like its mobile version to be as extensive as the web version, so I could use the software anywhere without limitations.
- It would also be great if they would alert me when the numbers and trends of the page are down, so I can take the foresight and make corrections.
- They could make their interface a little less overwhelming so that only the requested data would be visible on the screen and not all the data at once.
Chartbeat provides easy-to-use, real-time data
- Provides real-time information.
- Allows you to see the number of people on a page.
- Simple to use.
- It would be nice to be able to freeze a page to capture the data.
- The ability to sort by state would be helpful.
- Having a chat agent available for questions or help in real-time would be nice.
Top of the charts, hard to beat!
- Gives you a quick overview of on-site traffic and content performance.
- Lets you generate in-depth reports.
- Auto-email features for sending yourself reports.
- Shows you where your readers came from!
- Jumping in and out of historical pages is sometimes fussy.
- Don't like the friction of sidebar navigation.
- Some features seem either unnecessary or complicated.
- Simple is best! Graphics are very pleasing.
Give me a (Chart) beat!
- See in real-time which stories are performing well.
- A/B headline tests allow my team to deliver the best entry to our stories.
- See referrals, letting us cater stories to sites.
- Clear definitions of what every link on Chartbeat means.
- Referrers on mobile app is limited compared to desktop.
- Ability to compare more than a month out.
Great option for social!
- It's helpful in showing what content is doing well
- What content is popular among readers you can follow up
- How the website is doing so that I can better organize the homepage
- Being able to see social media on various pages the story is shared on
The messiah of content analytics
- Analysis of user engagement and use retention on websites.
- Tracking of the performance of a specific page or a section or the website as a whole.
- Take informed decision based on the viewing trends and social media engagement by users.
- Could have an option to compare traffic from competitor websites.
- The pageviews data is only available for that day. Could have historical total pageviews data.
- Options to track engagement of a link on Twitter, too.
Great tool for journalists
- Headline AB testing: To improve our headline writing.
- User engagement: To determine what stories we should promote.
- More data on user engagement: More details on where they are finding our stories/links.
Chartbeat is an integral part in my daily workflow
- Shows where social traffic is coming from and specifically each Facebook page.
- Shows where all story traffic is coming from
- Sends an email alert when there's a spike on a story
- Headline testing
- Daily graphs of traffic broken down by traffic source
- Doesn't always compare accurately with Google
- Link off to story directly from real-time dashboard instead of having to click into that story to then get direct link
- On the 7 day graph view I would like to also see that days rolling total of pageviews and uniques instead of just on the today graph view
Decent
- Visualisations are good.
- It tells when something has picked up on social media.
- Good tracking across the day.
- Search could be better.
- Analysis over time needs improvement.
- More social media insights from other platforms.
Here's How Chartbeat Informed My Content Strategy
- Real-time data - to see what our audience is engaging with to help inform future stories.
- Having a clear and modern version of what a return visitor is (using your 5-second tracker); this is important because it gives us a clear understanding of who is reading our content and for how long—it helps us define our loyalists and discoverers.
- Easy snapshot of referrers to see where traffic is coming from.
- Source of traffic needs improvement. Search and social make sense, but "internal" and "links" is a grey area. It would be helpful to define those with an organization and provide an information icon so users can easily remember what each of those buckets is tracking.
- More ways to customize the real-time board. For example, with video content, that's great that I can see a user has started a video, but what is the completion rate, was that only on O&O or can that track Facebook, too?
- Would like to see demo (age) information included as a way to slice the data so I can see what's working with my older and younger demo.
Chartbeat is off the charts
- Showing social pages (Facebook, Reddit, Twitter) where content is linked.
- Predicting which pages will rise or drop views.
- Desktop display showing where people click and with quick summary on the page.
- Better historical views/reports.
- Better sorting by different types of metrics.
- Smoother integration with Apple News data.
You NEED Chartbeat
- Headline testing.
- Analytics readings.
- Real time data.
- More detailed reports.
- More options for segmenting.
- Specific audience data.
Chartbeat review for online news site
- Track success of certain articles.
- Track where the articles are doing well (social, search, etc.).
- Track articles that are being alerted to users and noticing spikes in traffic.
- Needs better historic traffic data.
- Disappointed it got rid of tweets sending traffic.
- Has some confusion between videos and articles being alerted.
This is instrumental to our edit teams for timing on follow up assets and updates.
- Real-time traffic analysis.
- Segmentation by acquisition traffic and other demographics.
- Visualization of data.
- Understanding custom variables for custom channels.
- Better understanding of URL vs. Canonical URL.
- Finding a better caching balance for page meta data.